Terms & Conditions

Return & Refund Policy Specifics


1. Telegraph Hill will accept returns/issue refunds due to product quality issues, but will not accept returns or refunds based on simply not liking the flavour.

2. Returned product will be replaced at no charge.

3. The customer will be responsible for any returned shipping cost.

4. Any issues with your order (eg damaged or missing products) must be notified within 2 business days from the date of receiving the package.

5. Refunds will take approximately 3 business days to process, or a store credit can be issued.

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